Contact Us
We’re here to help! Please contact us if you have questions, comments, or concerns, would like feedback about your account, or need to make any adjustments.
Contact Information:
Hours: Monday – Friday 8:00 am to 6:00 pm CDT
Phone: 1-888-738-4729
Email: support@ethospay.io
Many inquiries can be answered on our Frequently Asked Questions page.
Texas customers click here for information about filing complaints about our money transmission or currency exchange product or service.
Legal Information
Security Information
- All Ethos Pay ACH debits are processed through the Federal Reserve System using the well-established NACHA system/format, which processed over 19 BILLION payments last year.
- We use an electronic system to transfer funds, which means your bank account information cannot be intercepted in the mail.
- Your data is protected by:
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- Secure Socket Layer (SSL) – This is an encryption protocol that keeps confidential all of the data passed between web browsers and our server.
- 256-bit AES Encryption – One of the highest standards commercially available for digitally encrypting sensitive data.
- Carefully developed security procedures – We use a number of security practices to ensure that your data remains safe. We also implement strict and uncompromised procedures for the handling of your data. We use both internal and external resources to review the adequacy of our security measures on a regular basis.
