Consumer Notices
Consumer Fraud Warning
Consumers are warned to be aware of fraud and potential scams. If you think you have been the victim of fraud, please contact us immediately by telephone at 888-738-4729 to report fraud or suspected fraud.
For Alaska Residents Only
If your issue is unresolved by Ethos Payment Solutions, Inc. at (888) 738-4729, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807.
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call (907) 465-2521.
Arizona
You may contact the Arizona Department of Insurance and Financial Institutions with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (602) 364-3100.
Colorado Customer Notice
Illinois
You may contact the Illinois Department of Financial and Professional Regulation with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at 1-888-473-4858.
Kansas
You may contact the Kansas Office of State Bank Commissioner with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (785) 380-3939.
Maine
You may contact the Maine Bureau of Consumer Credit Protection with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (207) 624-8527.
Maryland
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Ethos Payment Solutions, Inc. (NMLS: 2244450) at 100 S. Charles Street, Tower 1, Suite 5300 Baltimore, MD 21201, 1-888-784-0136. The NMLS Consumer Access website is available at: https://nmlsconsumeraccess.org.
Minnesota
You may contact the Minnesota Department of Commerce with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (651) 539-1600.
Nebraska
You may contact the Nebraska Department of Banking and Finance with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (877) 471-3445.
Nevada
You may contact the Nevada Division of Financial Institutions with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (866) 858-8951.
North Dakota
You may contact the North Dakota Department of Financial Institutions with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (855) 411-2372.
South Carolina
You may contact the Commissioner with complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (803) 734-1221.
South Dakota
You may contact the South Dakota Division of Banking with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (605) 773-3421.
Tennessee
You may contact the Tennessee Department of Financial Institutions with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (615) 253-6714.
Texas
After first contacting Ethos Payment Solutions, Inc. at (888) 738-4729, if you still have an unresolved complaint regarding the money transmission activity conducted, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.
Vermont
If your issue is unresolved by Ethos Payment Solutions, Inc. at (888) 738-4729, please submit complaints to the Vermont Department of Financial Regulation using the Vermont Banking Consumer Complaint Form found here: https://dfr.vermont.gov/form/banking-consumer-complaint-form.
Virginia
You may contact the Virginia State Corporation Commission with complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (804) 371-9657 or https://www.scc.virginia.gov/regulated-industries/bureau-of-financial-institutions.
