Consumer Notices

Consumer Fraud Warning

Consumers are warned to be aware of fraud and potential scams. If you think you have been the victim of fraud, please contact us immediately by telephone at 888-738-4729 to report fraud or suspected fraud.

For Alaska Residents Only

If your issue is unresolved by Ethos Payment Solutions, Inc. at (888) 738-4729, please submit formal complaints with the State of Alaska, Division of Banking & Securities. 

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf   

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807.

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call (907) 465-2521.

Colorado Customer Notice

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Ethos Payment Solutions, Inc. (NMLS: 2244450) at 100 S. Charles Street, Tower 1, Suite 5300 Baltimore, MD 21201, 1-888-784-0136. The NMLS Consumer Access website is available at:  https://nmlsconsumeraccess.org.

Nevada

You may contact the Nevada Division of Financial Institutions with questions or complaints regarding the money transmission services of Ethos Payment Solutions, Inc. at (866) 858-8951.

Texas

After first contacting Ethos Payment Solutions, Inc. at (888) 738-4729, if you still have an unresolved complaint regarding the money transmission activity conducted, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.